We accept many credit card types including Visa, MasterCard, American Express, Discover, JCB, Dinners Club and more. If you find that your credit card is not supported when purchasing our products, please let us know. We will work with our payment team to have the best solution for you.
If you reside in EU and need to enter your VAT ID, please enter it in the VAT ID field on the order form.
Yes, you can purchase our products through our Resellers.
We accepts the payment methods listed below:
Should you have any question, please do not hesitate to contact us at (email@example.com)[mailto:firstname.lastname@example.org].
The easiest way to purchase our product is through our Online Store. The steps are as simple as follows:
No, you do not have to pay extra fees. Our software is royalty-free and you can distribute your apps using our libraries to an unlimited number of devices.
Our software is delivered electronically. It usually takes about less than five (5) mins after you complete your order form to send you the license information. That information is used to log in to our portal to download your licensed software.
For purchase orders, allow us 24 hours for processing.
Once your order is complete, you will receive a confirmation letter from FastSpring. In that letter you will see your online invoice and the order number. Or you can log in to Your Account and check the Order History.
If you have any questions, please contact our team at email@example.com.
No, we only store your name, email, address time you placed your orders. We do not store sensitive information like credit card info.
We sent several email notifications to license owners (e.g. 3 mons, 2 mons, 1 mon prior to the expiration date). It contains a link to renew your license. You can also log into Your Account to renew your license online.
We only accept wire transfer transactions in US dollars. When you complete the order form, you will be presented with the details of the bank account.
We rarely receive refund requests because we provide high-quality software products backed with good support and documentation. If you have any problems using our products, you can contact our team anytime at firstname.lastname@example.org, online feedback form, or phone.
If you are not satisfied with our products and want a cancellation within 45 days of the purchase, e-mail us at email@example.com and we will refund your full money.
Yes we do. To know more about our program and establish the partnership with our company, you can e-mail us at firstname.lastname@example.org.
You can use your email when purchasing our products. Once an order is finalized, e-mail us the order number and customer info so we can change the account info for you.
Your customer will then receive a new password to log in to our portal to download the software.
Within 1 year of the purchase date, you can freely download the latest version from your Account Dashboard.
In case you wish to upgrade your license which is expired, you can click on the Renew Now button on the Account page to upgrade your license.
If you wish to upgrade your license to a different product or license type, please let our Sales Team know.
Depending on how much time after your date of purchase, we will have special discount for you. For more details, contact our team at email@example.com.